Usage for alumni and external users

Required media can be ordered by e-mail and can be picked up during the library service times in front of the library entrance (see sketch).

The order must be placed by e-mail to bibliothek@fhv.at with the following information:

• Author, title, edition, shelfmark
• Library code on the back of your library card

Please note: Incomplete information increases the processing time. In the interest of all users, order requests with missing information will therefore be processed with lower priority. You will find information on how to determine the required data on our corresponding information page "Finding book titles (OLAV)".

A maximum of 10 books can be ordered. Please first check in Olav whether the desired book is actually available. Books with the status "presence" and "locked" cannot be ordered. If the same book is ordered by several users, the principle "first come, first served" applies. Orders are processed or considered by the library in the order of their arrival.

Please note the following points when you pick up the media:

• We will inform you by e-mail when the media are available for you.
• Access to the building is not possible.
• Pickup is only possible during library service times.
• When you are in front of the library entrance, please contact our information desk under the telephone number 05572 792 2100.
• By showing your library card and/or an official document of identification with a photograph, you will be handed over the books accordingly.
• Please wear a ffp2 mask.

• The return is possible during the library service times.
• Please note that these media are booked from your user account with a time delay.
• When you are in front of the library entrance, please contact our information desk under the telephone number 05572 792 2100.
• Please wear a mouth and nose protector.

Library cards were renewed for the duration of our closing time. It is not possible to issue new library cards.

Interlibrary loans are not possible.