Information on individual educational components (ECTS-Course descriptions) per semester

Degree programme: Bachelor International Business Part-time
Type of degree: FH Bachelor´s Degree Programme
Summer Semester 2022

Course unit title Problem-Solving Techniques
Course unit code 025027040404
Language of instruction German
Type of course unit (compulsory, optional) Compulsory
Semester when the course unit is delivered Summer Semester 2022
Teaching hours per week 2
Year of study 2022
Number of ECTS credits allocated First Cycle (Bachelor)
Number of ECTS credits allocated 3
Name of lecturer(s) Falko E. P. WILMS

Prerequisites and co-requisites

System-Oriented Organization Theory

Course content

The design of processes of problem solving along the division of labour added value demands cognitive, methodological and social skills of those responsible. Therefore, the course discusses behavioural science, and business and mathematical aspects of problem-solving processes in an organisational context, particularly Thinking in systems Objectives and target hierarchies Problem solving cycle Mental models Trilemmas Restricted Rationality Decision rules in a multi-person context Cooperation

Learning outcomes

Knowledge - Students can represent a problem solving cycle. - They know factors at the process level which influence problem solving. - They know typical rules for problem solving in a multi-person context. Comprehension - Students are able to discuss aspects of the content level of problem-solving processes. Application / Analysis - Students can plan influencing factors at the process level of problem solving. - Students are able to analyse the impact of trilemmas and rationality on problem solutions. Synthesis - Students are able to assess rules for problem solving (in a multi-person context) and design them on the basis of suitable criteria. Evaluation - Students are able to evaluate opportunities and risks of individual phases of the problem-solving cycle.

Planned learning activities and teaching methods

Theory-oriented inputs by lecturers, guided self-reflection, small group and plenary discussions, presentations by students, mobile learning using podcasts on the international platform iTunesU

Assessment methods and criteria

Conceptual paper, written individually



Recommended or required reading

Argyris, Chris; Schön, Donald. A. (1999): Die lernende Organisation. Stuttgart: Schäffer-Poeschel. Göbel, Elisabeth (2014): Entscheidungen in Unternehmen. Stuttgart: UTB. Kahle, Egbert (1998): Betriebliche Entscheidungen, 5. Aufl. München/Wien: Oldenbourg. Meyer, Roswitha (2000): Entscheidungstheorie, 2. Aufl., Wiesbaden: Gabler. Simon, Herbert A. (1993): Homo rationalis. Frankfurt/New York: Campus.

Mode of delivery (face-to-face, distance learning)

Face-to-face instruction with mandatory attendance