Information on individual educational components (ECTS-Course descriptions) per semester

Degree programme: Master Sustainable Energy Systems
Type of degree: FH Master´s Degree Programme
Winter Semester 2023

Course unit title Intercultural Communication and Diversity Training
Course unit code 800101020402
Language of instruction
Type of course unit (compulsory, optional) Elective
Semester when the course unit is delivered Winter Semester 2023
Teaching hours per week 2
Year of study 2023
Level of the course / module according to the curriculum Second Cycle (Master)
Number of ECTS credits allocated 3
Name of lecturer(s) Natasha DOSHI

Prerequisites and co-requisites

English Level B2 (CEFR)

Course content
  • Definition of culture and cultural identity
  • General patterns of values, beliefs and behaviour
  • Development of conflicts and conflict resolution
  • Cultural models (Hofstede, Trompenaars, Hall)
  • Prejudices / stereotypes / generalizations

Learning outcomes

At the end of this module, participants will have sound theoretical and culture-specific basic knowledge in the field of diversity and intercultural communication. They will be able to analyse their own cultural identity, reflect critically on it and thus behave professionally in various intercultural situations.

Planned learning activities and teaching methods
  • Teaching and learning laboratory with different phases (input, activation, reflection)
  • Business games, exercises, simulations, role plays, etc.
  • Excursions with appropriate preparation and postprocessing

Assessment methods and criteria

Cooperation, presentation and written reflection



Recommended or required reading

Hofstede, Geert (2005): Cultures and Organizations: Software of the Mind. 2. edition. New York: McGraw-Hill.

Martin, Judith / Nakayama, Thomas (2007): Intercultural Communication in Contexts. New York: McGraw-Hill.

Pauser, Norbert (ed.) (2011): Praxisbuch Diversity Management. 1. Aufl. Wien: Facultas. WUV

Trompenaars, Fons (2004): Riding the Waves of Culture: Understanding Cultural Diversity in Business. New York: McGraw-Hill.

Mode of delivery (face-to-face, distance learning)

Format: FRESH-thinking

Face-to-face course with attendance expected