Information on individual educational components (ECTS-Course descriptions) per semester

Degree programme: Bachelor Health Care and Nursing
Type of degree: FH Bachelor´s Degree Programme
Full-time
Winter Semester 2022

Course unit title Communication and conversation in nursing
Course unit code 081611011102
Language of instruction German
Type of course unit (compulsory, optional) Compulsory
Semester when the course unit is delivered Winter Semester 2022
Teaching hours per week 2
Year of study 2022
Number of ECTS credits allocated First Cycle (Bachelor)
Number of ECTS credits allocated 2
Name of lecturer(s) Simone BÖSCH, Michaela BURTSCHER, Bernhard Karl FUCHS, Arno GEIGER, Ulrike SCHLEINSCHOK


Prerequisites and co-requisites

None


Course content
  • Terms, models and theories of human interaction
  • Verbal and non-verbal communication
  • Perception and understanding Principles of conversation and conversational techniques
  • Criteria for professional communication
  • Shaping relationships in nursing, promoting compliance
  • Principles of violence-free communication
  • Conflict training
  • Creativity training
  • Presentation techniques/media studies

Learning outcomes

Students

  • will know the principles of communication theory and use them
  • will be able to develop, maintain and break off social interactions in a professional context in a conscious and reflected manner and have a manner with people characterised by empathy, value and congruence
  • will master basic possible behaviours in challenging conversational situations

Planned learning activities and teaching methods
  • Presentation
  • Tutorials with feedback and reflection

Assessment methods and criteria

Written paper on the learning outcomes of the course units including relevant literature on the topic


Comment

None


Recommended or required reading
  • Hartmann, Martin; Funk, Rüdiger; Nietmann, Horst (2012): Präsentieren. Präsentationen. 9. Auflage. Weinheim, Basel: Beltz.
  • Hausmann, Clemens (2013): Psychologie und Kommunikation für Pflegeberufe. 3. Auflage. Wien: Facultas. WUV.
  • Kellner, Hedwig. (2000): Konflikte verstehen, verhindern, lösen. München, Wien: Hanser. 
  • Mieg, Harald. A. (1994): Verantwortung: moralische Motivation und die Bewältigung sozialer Komplexität. Opladen: Westdeutscher Verlag. 
  • Schulz von Thun, Friedemann (2009): Miteinander Reden 1. Störungen und Klärungen. 49. Auflage. Reinbek bei Hamburg: Rowohlt. 
  • Schulz von Thun, Friedemann (2016): Miteinander reden 2, Stile, Werte und Persönlichkeitsentwicklung.35. Auflage. Reinbek bei Hamburg: Rowohlt.
  • Stefanoni, Susanne; Alig, Bernadette (2009): Pflegekommunikation. Gespräche im Pflegeprozess. Bern: Hans Huber. 
  • Watzlawick, Paul (2016): Wie wirklich ist die Wirklichkeit 17. Auflage. München, Berlin, Zürich: Piper. 
  • Watzlawick, Paul (2017): Menschliche Kommunikation. 13. Auflage. Bern: Hans Huber.

Mode of delivery (face-to-face, distance learning)

Face-to-face course with compulsory attendance