Vorarlberg University
of Applied Sciences

Information on individual educational components (ECTS-Course descriptions) per semester

Human Resource Management

Degree programme	Social Work
Subject area	Social Work & Health
Type of degree	Master Part-time Summer Semester 2023
Course unit title	Human Resource Management
Course unit code	058425020601
Language of instruction	German
Type of course unit (compulsory, optional)	Compulsory
Teaching hours per week	3
Year of study	2023
Level of the course / module according to the curriculum
Number of ECTS credits allocated	5
Name of lecturer(s)	Beat RÜNZLER, Uta SKOWRANEK

Requirements and Prerequisites

Courses from the previous semester of module 6 (leadership skills).

Course content

The competence area leadership and staff is represented in the course HRM. In addition to basic knowledge of staff management and staff development, there is an examination of leadership tasks, leadership models and leadership theories. Reference is made in particular to the specifics of leadership within social organizations.

Communication is at the center of leadership skills. In communication training, questions from “leadership practice” are worked on in different settings. Employee feedback and leadership, stress management and conflict training are practiced.

Part 1: Basics of Human Resource Management

historical development of human resource management
tasks of a contemporary human resource management
staff search and selection process: determination of staff requirements - requirement profile - search strategies - methods of staff selection (e.g. situational procedures - work samples - tests)
"onboarding" a new employee
staff development: goals, instruments, appraisal interviews (e.g. probationary interviews - annual appraisals - exit interviews - separation of employees)

(1 SWS: lecture, self-study, discourse)

Part 2: Leading

What does it mean to lead? - responsibilities of a manager
leadership theories (e.g. property theory approach, transformational leadership)
results from leadership research
a model for practice: leadership from the FFFF
special features of leadership in social organizations
communication models and conversation skills
give and take feedback
conflicts: conflict diagnosis - conflict process GLASL: nine-step model of escalation - methods of conflict management
organizational sources of stress

(2 SWS: input, exercise, reflection, self-study and discourse)

Learning outcomes

After successfully completing the course, students can:

name and understand the basic tasks of HRM
empathize with different perspectives within an organization
name and differentiate leadership styles and recognize the special features within NPO
reflect on their attitude as leaders
distinguish a conflict from no conflict
develop a conflict diagnosis
assess the dynamics of a conflict in a company according to GLASL's escalation levels
identify the advantages and disadvantages of different methods of conflict resolution

Planned learning activities and teaching methods

Integrated course:

lechture
coaching
(individual) exercises
group discussions
e.g. role play with situational questions for the selection of personnel (APPLY), analysis of the leadership behavior of my manager with subsequent assignment to a leadership theory (ANALYSIS), which organizational stress sources act in the organization in which I work (ANALYSIS) etc.

Assessment methods and criteria

Part 1: Exam
Part 2: Immanent examination character
lessons learned reflection report, transfer to your own practical case (coordination or leadership situation) and writing of a reasoned action plan for your own further development in relevant leadership skills.

Comment

Part 1: no compulsory attendance

Part 2: Mandatory attendance: In the event of absenteeism, the rules in accordance with the study and examination regulations apply

Internal

Human Resource Management